Our promise to you:
We assure you that when we say we will be there, our professionals are prompt, courteous and ready to begin work at the scheduled time. It is our company policy is to be there when we say we will be there.
How We Work With You
The process of working with clients usually begins when the client decides it’s time to seek the help of a professional electrician with their commercial or residential electrical project need. Filling out the request for service form will facilitate a speedy response in getting your desired needs met.
A representative of Ravenswood Electric may contact you for a follow-up phone consultation to learn more about your specific project needs. Or, if you prefer to speak personally with an electrical professional, you are welcome to call us at 773-410-9633.
From the time you contact us through the online service or via phone, we will get right to work providing the most timely and efficient service for your money. We do our absolute best to provide you with highest-quality service.
The Quote or Estimate Process
The process of creating a custom service quote may begin with the online quote request form. After our electrical professionals review the online form, we will promptly follow-up with you via email or phone to determine the best way to quote your project. In some cases, a phone-call may be requested to clarify any questions or possibly to schedule a time to meet and inspect your project or specific needs. A “Service-Quotation” must be done in person by a professional electrician, examining site conditions in order to give an accurate estimate. Some work can be quoted without a site visit, based on accurate descriptions provided by the client.
Service Quotation
Our ground breaking “Service-Quotation” call will provide you a minimum of 1-hour of quality service and expertise. Our licensed service professionals will walk you through the work to be provided and give you a complete estimate in writing before any work begins.
You can expect a friendly, clean and knowledgeable field technician. We come prepared to do the work you require and leave your home or place of business in a clean state at the end of the service call.
Please keep in mind that if a site visit is required by your project to give a complete “Service-Quotation” this is considered a service call as we are scheduling a mutually agreed upon time to meet with you – just as we would if we were there to provide service or to do an installation. All site visits required to complete “Service-Quotation” have a 1-hour minimum. The services and materials provided during any “Service-Quotation” call are to be paid in full at the time of the service call.
For a graph outlining the times and what you can expect from a typical service call, see our Rate Information page which shows how time and materials are calculated.
No Surprise Costs
If there are hidden site conditions, damage or problems we could not see when we gave you the estimated cost, we’ll give you change order in writing for your approval before we proceed any further.
All of the work we do, and the materials we purchase, have our 1-year guarantee.